Terms & Conditions
SHIPPING AND DELIVERY
All records are mailed in strong card envelopes and are sent by 1st class recorded delivery . All other orders are shipped in appropriate strong packaging and with an appropriate method. We advise you to ensure somebody be present at the delivery address since all items require a signature upon delivery. As soon as the goods are delivered and signed for they become your responsibility.
All delivery dates given are only estimates. We are not responsible for any consequential losses you may suffer if we do not deliver on time for whatever reason. From time to time it may take longer than expected to process your order due to the premises being closed, no staff being available or other reasons beyond our control. We will take all reasonable steps to inform you if this will be the case.
Shipping Charges will be calculated by our shopping basket automatically for on-line orders. If your order is returned to us undelivered due to circumstances beyond our control you will be held responsible for all re-shipping costs.
UK CUSTOMERS If your goods do not arrive within 14 working days contact us to confirm your order has been shipped and that we have your correct delivery address details. Normal delivery time after dispatch is approximately 1 to 7 days.
OVERSEAS CUSTOMERS If your goods do not arrive within 28 days of dispatch first contact us to confirm that your order has been shipped and that we have your correct delivery details. We can not investigate lost or missing parcels until 28 days have elapsed.
DIGITAL ORDERS
Orders which contain a digital component, such as an MP3 download, will be available for download immediately after the payment has cleared. The download link will be sent to the email address on your order. Usually the download link is sent within seconds of the payment clearing. If you do not receive the download link within 24 hours, please contact us quoting your order number and any other relevant details.
YOUR ORDER
We make every effort to ensure the goods we supply are of the highest quality, reach you in original & good condition, and are delivered promptly as stated on our website.
PURCHASING FROM US
By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying said goods (including passing your personal details onto couriers & other subcontractors). Personal details can be removed from our database by editing your user details. If you have submitted your email address to our email marketing system you may remove your details by contacting us stating Remove me from your list in the subject heading, and supplying the email address which you were subscribed with.
No property or title of the goods shall pass from Xposure Records to the customer until payment has been received in full.
CREDIT/DEBIT CARDS
Credit, debit & charge cards are all accepted but we reserve the right to deliver only to the cardholders billing address. If you are requesting an alternative delivery address please state this on your order, along with your card registered address. You may be asked to provide us with proof of your address at any time, a fax of each side of your card and a signed statement authorising the transaction. If you refuse to provide us with this evidence, your order will be cancelled. This is to prevent credit card fraud. If you are using a credit card not belonging to yourself, you must give the cardholders full name and address & tel no. We will then contact the card holder to obtain approval. Use of stolen credit cards will result in the appropriate police/authority being notified and we do take court action in all cases.
Our payments are processed by PayPal or Google Checkout.
LIABILITY
Xposure Records accepts no responsibility for fraudulent credit card transactions that may occur as a result of credit card details being placed on the internet.
AVAILABILITY OF GOODS
All orders and special offers are subject to availability. We will always inform you if an item is not in stock at the time when you place your order.
SHIPPING AND DELIVERY
All records are mailed in strong card envelopes and are sent by 1st class recorded delivery . All other orders are shipped in appropriate strong packaging and with an appropriate method. We advise you to ensure somebody be present at the delivery address since all items require a signature upon delivery. As soon as the goods are delivered and signed for they become your responsibility.
All delivery dates given are only estimates. We are not responsible for any consequential losses you may suffer if we do not deliver on time for whatever reason. From time to time it may take longer than expected to process your order due to the premises being closed, no staff being available or other reasons beyond our control. We will take all reasonable steps to inform you if this will be the case.
Shipping Charges will be calculated by our shopping basket automatically for on-line orders. If your order is returned to us undelivered due to circumstances beyond our control you will be held responsible for all re-shipping costs.
UK CUSTOMERS If your goods do not arrive within 14 working days contact us to confirm your order has been shipped and that we have your correct delivery address details. Normal delivery time after dispatch is approximately 1 to 7 days.
OVERSEAS CUSTOMERS If your goods do not arrive within 28 days of dispatch first contact us to confirm that your order has been shipped and that we have your correct delivery details. We can not investigate lost or missing parcels until 28 days have elapsed.
DIGITAL ORDERS
Orders which contain a digital component, such as an MP3 download, will be available for download immediately after the payment has cleared. The download link will be sent to the email address on your order. Usually the download link is sent within seconds of the payment clearing. If you do not receive the download link within 24 hours, please contact us quoting your order number and any other relevant details.
YOUR ORDER
We make every effort to ensure the goods we supply are of the highest quality, reach you in original & good condition, and are delivered promptly as stated on our website.
PURCHASING FROM US
By submitting your order, you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying said goods (including passing your personal details onto couriers & other subcontractors). Personal details can be removed from our database by editing your user details. If you have submitted your email address to our email marketing system you may remove your details by contacting us stating Remove me from your list in the subject heading, and supplying the email address which you were subscribed with.
No property or title of the goods shall pass from Xposure Records to the customer until payment has been received in full.
CREDIT/DEBIT CARDS
Credit, debit & charge cards are all accepted but we reserve the right to deliver only to the cardholders billing address. If you are requesting an alternative delivery address please state this on your order, along with your card registered address. You may be asked to provide us with proof of your address at any time, a fax of each side of your card and a signed statement authorising the transaction. If you refuse to provide us with this evidence, your order will be cancelled. This is to prevent credit card fraud. If you are using a credit card not belonging to yourself, you must give the cardholders full name and address & tel no. We will then contact the card holder to obtain approval. Use of stolen credit cards will result in the appropriate police/authority being notified and we do take court action in all cases.
Our payments are processed by PayPal or Google Checkout.
LIABILITY
Xposure Records accepts no responsibility for fraudulent credit card transactions that may occur as a result of credit card details being placed on the internet.
AVAILABILITY OF GOODS
All orders and special offers are subject to availability. We will always inform you if an item is not in stock at the time when you place your order.
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